Privacy Policy

1. Information We Collect

Personal Information

We may collect the following personal information when you interact with our website:

• Contact Information: Name, email address, phone number, and mailing address when you contact us or sign up for our newsletter
• Communication Records: Records of your communications with us, including inquiries, feedback, and service requests
• Project Information: Details about culinary projects, preferences, and requirements when you engage our services

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Usage Data: Pages viewed, time spent on site, click patterns, and navigation paths
• Device Information: IP address, browser type, device type, operating system, and screen resolution
• Location Data: General geographic location based on IP address (city/region level)

2. How We Use Your Information

We use collected information for the following purposes:

Service Delivery

• Provide culinary consulting, recipe development, and other requested services
• Respond to inquiries and customer support requests
• Schedule workshops, classes, and other events
• Process payments and maintain billing records

Communication

• Send newsletters and updates about Canadian cuisine (with your consent)
• Notify you about new blog posts, recipes, and culinary resources
• Communicate about your projects and service requests
• Send important updates about our services and policies

Website Improvement

• Analyze website usage to improve user experience
• Optimize website performance and functionality
• Develop new features and content based on user interests

3. Cookie Policy

Our website uses cookies to enhance your browsing experience and provide personalized content.

Types of Cookies We Use

Managing Cookies

You can control cookies through:

• Our cookie banner that appears when you first visit the site
• Your browser settings (each browser has different cookie management options)
• Third-party opt-out tools for analytics and advertising cookies

Note: Disabling certain cookies may limit website functionality and your user experience.

4. Information Sharing and Disclosure

We Do Not Sell Your Information

Canadian Cooking Hub does not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who help us operate our website and provide services (e.g., email marketing platforms, payment processors)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: With your explicit permission for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security patches and software updates
• Data Minimization: Collecting only necessary information
• Secure Storage: Protected servers and databases

6. Your Rights and Choices

Access and Control

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a structured, commonly used format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests

Newsletter and Communications

• Unsubscribe from newsletters using the link in any email
• Update your communication preferences by contacting us
• Opt out of non-essential communications while maintaining service-related messages

7. Data Retention

We retain personal information for as long as necessary to:

• Provide requested services and maintain business relationships
• Comply with legal obligations and resolve disputes
• Maintain records for legitimate business purposes

Typical Retention Periods:

• Contact inquiries: 3 years after last contact
• Newsletter subscribers: Until unsubscribed plus 1 year
• Service clients: 7 years after project completion for business records
• Website analytics: 26 months (Google Analytics default)

8. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Users

Canadian Cooking Hub is based in Toronto, Ontario, Canada. If you are accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located and our central database is operated.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, and services. This privacy policy applies only to Canadian Cooking Hub. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Post the updated policy on our website with a new "Last Updated" date
• Notify users of significant changes via email or website banner
• Maintain previous versions for reference upon request

12. Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

13. Governing Law

This privacy policy is governed by the laws of Ontario, Canada, and applicable federal Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).